Nabaji's Privacy Policy

1 What Information We Collect

The first step of Nabaji's privacy policy is to be fully transparent about exactly what information we collect and why. We believe transparency is the foundation of trust — nothing about our data collection process is hidden.

Information you provide at registration is collected directly. In addition, certain technical data is collected automatically when you use the Nabaji platform. Full details are listed below:

Please note that Nabaji never stores your full payment card number or bank password. Sensitive payment information never reaches us.

2 How your information is used

Under Nabaji's privacy policy, your information is used only for specific purposes. We never use your data for anything unnecessary. The key uses are outlined below:

• Account management: To create, verify, and keep your account secure.
• Payment processing: To ensure deposits and withdrawals are processed correctly.
• Support Provided: To address your questions and resolve any issues.
• Fraud prevention: To detect and prevent unusual activity.
• Legal obligations: Use of data as required to comply with applicable laws.
• Service Improvement: To enhance your experience on the platform.
• Responsible gaming: To identify signs of gaming addiction and provide timely support.

3 Cookie Policy

Cookies are used on the Nabaji website and app. A cookie is a small text file stored in your browser or on your device. These cookies are used to ensure the platform functions properly and to improve your experience.

We primarily use three types of cookies:

• Essential cookies: Maintaining login sessions and security verification are essential — the platform cannot function properly without them.
• Functional cookies: Remembering your preferences and language settings — for your convenience.
• Analytics cookies: Understanding which pages are most visited — this helps improve the platform.

You can disable cookies through your browser settings at any time. However, doing so may limit certain features of the platform.

4 Data retention & duration

How long your information is retained depends on the type of data and applicable legal requirements. Under Nabaji's privacy policy, we never keep data longer than necessary.

• Active account data is retained for as long as the account remains active.
• After account closure, data is typically retained for up to 3 years due to legal obligations.
• Transaction records are retained for up to 5 years in accordance with financial regulations.
• Once the retention period expires, data is securely deleted or anonymized.

If you would like your data deleted sooner, please contact our support team. Where there is no legal obligation to retain it, we will action your request promptly.

5 Sharing data with third parties

A core principle of Nabaji's privacy policy is that your information is never sold or shared with third parties for commercial purposes. However, limited information may need to be shared in specific situations to operate the service:

• Payment provider: Only the information needed to complete transactions via Mobile Banking, Nagad, or Rocket.
• Game software provider: To verify game outcomes and ensure RNG certification.
• Cybersecurity Services: To detect and prevent fraudulent activity.
• Law enforcement: Where required by a court order or legal obligation.

In all such cases, only the minimum necessary information is shared. All third parties are required to uphold privacy standards equivalent to those of Nabaji.

6 Your Rights

Nabaji's privacy policy gives you full control over your personal information. Your key rights are outlined below:

• Right to know: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: You may request that your data be deleted where there is no legal obligation to retain it.
• Right to Restriction: You may restrict how your data is used in certain circumstances.
• Right to portability: You may request a copy of your data in a portable format.
• Right to object: You may object to certain types of data processing.

To exercise these rights, contact us via the support email. We typically respond within 30 days. In complex cases, this may extend to 60 days.

7 Security measures

Nabaji uses industry-leading technology to keep your data secure. Our security system operates across multiple layers to ensure no unauthorized party can access your information.

• 256-bit SSL/TLS encryption — applied to all data in transit.
• Firewall and intrusion detection system.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Server-side data encryption — applied to all stored information.
• 24/7 monitoring for suspicious activity detection.
• Strict data access controls for staff.

No matter how robust our security measures are, it is important that you take precautions on your end as well. Never share your password with anyone, and avoid logging into your account over public Wi-Fi.

8 Protection of Minors

Under Nabaji's privacy policy, no person under the age of 18 may register on the Nabaji platform. We do not collect information from minors, and we have no intention of doing so.

• Age verification is mandatory at the time of registration.
• A national ID or birth certificate may be requested in cases where identity verification is needed.
• Any account identified as belonging to a minor is immediately suspended.
• The process of refunding deposited funds is initiated.

9 Privacy Policy Changes

Nabaji may update this privacy policy from time to time. Changes in technology, legal requirements, or our services may require revisions to this policy.

• Users will be notified in advance of any significant changes.
• The revised policy takes effect from the date it is published.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The "Last Updated" date at the top of the page always reflects the most recent version.

We recommend visiting this page regularly to stay informed about any updates or changes.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, our dedicated privacy team is ready to help. We are always here for you.

For more information, visit our FAQ Page View or Responsible Gaming Visit the section.