Does a deposit limit take effect immediately?

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

Can I withdraw funds during self-exclusion?

No deposits or gaming are permitted during self-exclusion. To withdraw any remaining balance, please contact the support team — they will assist you with the process.

What is a Reality Check and how does it work?

A Reality Check is an automatic reminder that notifies you at set intervals about how long you have been playing and how much you have spent. It keeps you informed and helps you take a break at the right time.

Can a family member deactivate my account?

Normally, only the account holder controls their own account. However, if a family member has concerns, please contact the support team. We will do our best to assist.

Can anyone under 18 use Nabaji?

Absolutely not. Nabaji has a strict ban on anyone under 18. Age is verified at registration, and additional ID may be requested in cases where there is any doubt.

nabaji | Responsible Gaming — Play Smart and Stay in Control

What Does Responsible Gaming Mean

Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a solution to problems. At Nabaji, we believe online gaming can be fun and enjoyable, as long as it stays within healthy boundaries.

Online gaming is growing fast in Bangladesh. From young adults to the middle-aged, people are enjoying all kinds of games on their phones. But when the fun turns into an addiction, it can seriously affect your family life, work, and finances.

Following Nabaji's responsible gaming policy lets you enjoy gaming while keeping your daily life, family, and financial wellbeing intact. Our platform provides tools to help you stay within your limits.

Before you start playing, ask yourself three questions: How long will I play? How much am I willing to spend? And can I accept a loss if it happens? Honest answers to these three questions make responsible gaming much easier to stick to.

Gaming at Nabaji is always meant to be entertainment. Chasing losses by placing more bets is never the right approach.

Recognizing the Warning Signs

The early signs of gaming addiction can be subtle and easy to miss. According to Nabaji's responsible gaming guidelines, the following warning signs are important to watch out for:

A strong urge to keep playing after a loss in order to win back what you lost.

Hiding gaming expenses from family or friends.

Feeling restless, irritable, or anxious when not gaming.

Using money meant for essential expenses (rent, food, medicine) to fund gaming.

Spending time gaming while neglecting work, studies, or family responsibilities.

Needing to bet more money than before just to feel the same level of excitement.

Repeated failed attempts to cut back or stop gaming.

Gaming with borrowed or loaned money.

If you recognise three or more of the above signs in yourself, do not wait — contact the Nabaji support team or make use of the self-exclusion option.

Nabaji Safety Tools

Nabaji's responsible gaming platform offers several practical tools for you. All of them can be managed directly from your account settings.

Tools	How To	Effective
Daily Deposit Limit	Set a daily deposit limit	Immediate
Weekly Loss Limit	Maximum Weekly Loss Limit	Immediate
Session Timer	Alerts or auto-logout after a set period	Immediate
Cooldown Period	1–30 Day Break	Immediate
Self-Exclusion	6-Month to 5-Year Ban	Within 24 Hours
Reality Check	Reminders for time and spending at set intervals	Immediate
Account Closure	Permanently Closing Your Account	Permanent

To use these tools, go to your account settings or get in touch with the support team.

Guide to Setting Limits

Setting limits is the most effective step toward responsible gaming at Nabaji. Many players are unsure how to go about it. Here is a simple guide:

Set a Monthly Entertainment Budget: Spending up to 2–5% of your monthly income on gaming is considered reasonable.
Set a Loss Limit in Advance: Decide in advance how much you are willing to lose in a single day before you stop playing.
Set a Time Limit: Limit yourself to 1–2 hours per day and avoid gaming right before bed.
Monthly Review: Review your gaming history once a month to check whether you are spending more than intended.
Make Increasing Limits Harder: At Nabaji, lowering your deposit limit takes effect immediately, but increasing it requires a 7-day waiting period.

Setting limits is not a sign of weakness — it is what smart players do.

Self-Exclusion Process

If you find it hard to control your gaming, use Nabaji's self-exclusion feature. It is an important part of responsible gaming.

1

Go to Account Settings

Log in and go to the "Responsible Gaming" section.

2

Select Self-Exclusion

Choose a cooldown period (1–30 days) or a long-term self-exclusion (6 months–5 years).

3

Set a Duration

Select how long you want the exclusion to last. It cannot be cancelled before the period ends.

4

Confirm

Once self-exclusion is confirmed, your account will be deactivated immediately.

5

Contact Support

You can also contact the support team directly and they will deactivate your account for you.

Once self-exclusion is active, your account cannot be reactivated before the chosen period ends. This is in place for your own protection.

Practical Safe Play Tips

Responsible gaming is not just about using tools — building good habits matters just as much. Here are some simple but effective tips for Nabaji users:

Set a fixed budget before you start playing and commit to not going beyond it.
Never play while under the influence of alcohol or when you are overly tired — your judgment is impaired in both states.
After a win, withdraw a significant portion — reinvesting everything back into bets is rarely the smart move.
Instead of making gaming your only pastime, make time for other hobbies and social activities.
Let a family member or trusted friend know that you game — transparency helps prevent addiction.
After a loss, take a short break instead of chasing losses out of frustration or anger.
Play within your financial means — gaming is never a solution to financial difficulties.
Keep Nabaji's Reality Check feature enabled so you receive regular reminders.

Remember: winning is never guaranteed. Responsible gaming means accepting losses graciously and staying within your limits.

Minor Protection

Nabaji strictly ensures that no one under the age of 18 can create an account or play on the platform. This aspect of responsible gaming is something we take very seriously.

Age verification is mandatory at registration.
In suspicious cases, a national ID or birth certificate may be requested.
If a minor is identified, the account is immediately suspended and any deposited funds are returned.
If a family member suspects a minor is using Nabaji, please notify our support team.
Parents are advised to use parental control software on their devices.

If anyone else has access to your device and could use Nabaji, make sure your account is password-protected and that you always log out.

Where to Get Help

If you feel gaming is affecting your life, please do not try to handle it alone. As part of Nabaji's responsible gaming policy, we are always here to help.

Our support team is available 24 hours a day, 7 days a week. Feel free to reach out with any concerns or issues — we are here to help, not to judge.

Responsible Gaming Contact: [email protected] — We typically respond within 24 hours.

For more information, visit our FAQ Page View or Privacy Policy Read.

At Nabaji Responsible Gaming

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