Nabaji FAQ — All Your Questions
All Your Answers in One Place

Each person may only open one Nabaji account. Attempting to create multiple accounts may result in all accounts being closed and any balance being forfeited. Enjoy all the benefits with just one account.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP or reset link will be sent to you. Use it to set a new password and log back into Nabaji.

For large withdrawal amounts, Nabaji may request KYC verification. This may require submitting a copy of your national ID or passport. This is done solely to protect your account and prevent fraud.

Yes, you can close your Nabaji account if you wish. Contact the support team to do so. Before closing your account, make sure your balance is zero and there are no active bets.

Nabaji currently supports deposits via Mobile Banking, Nagad, and Rocket, as well as cryptocurrency and bank transfer. All methods are fast and secure.

The minimum deposit on Nabaji is just BDT 200 — enough to get started on any game or bet. Some bonuses may require a higher deposit amount; check the offers page for details.

Deposits made via Mobile Banking, Nagad, or Rocket are typically credited to your Nabaji account within just 1–5 minutes. Bank transfers may take 1–2 hours. If your deposit is delayed by more than 30 minutes, please contact support.

Nabaji does not charge any deposit fees. However, your mobile banking provider (Mobile Banking, Nagad, etc.) may apply their own service charges as per their terms and conditions.

Withdrawal requests on Nabaji are typically processed within 15 minutes to 2 hours. During peak hours it may take a little longer, but all withdrawals are completed within 24 hours at most. Larger amounts may require additional verification.

The minimum withdrawal on Nabaji is BDT 500. The maximum withdrawal limit depends on your account level and VIP status. VIP members enjoy higher limits and faster processing.

The most common reasons for a rejected withdrawal are unmet bonus wagering requirements, an unverified account, or incorrect payment details. Contact the support team to find out the reason and get it resolved.

A welcome bonus is available when you open a new account and make your first deposit. The bonus amount and terms depend on the current offer. Check the offers page before registering to make sure you get the maximum bonus.

Wagering requirements mean you need to bet the bonus amount a set number of times before you can withdraw. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place BDT 10,000 in total bets. Each bonus has its own terms — read them carefully.

Nabaji's cashback bonus returns a set percentage of your net losses each week or month. For example, a 10% weekly cashback means if you lose a net BDT 10,000 that week, you get BDT 1,000 back. Cashback is typically credited to your account on Monday mornings.

There is a promo code field available during registration or deposit. Enter your code carefully and confirm it. Once a promo code is applied, it cannot be changed, so make sure it is correct before submitting.

Nabaji has an extensive game library, including:

• Sports Betting: cricket, football, tennis, and more
• Live Casino: Roulette, Blackjack, Baccarat, Dragon Tiger
• Slot Games: Hundreds of Slot Machines
• Fish Game: Fun Fishing Games
• Lottery & Crash Games: Fast winning opportunities

Yes, nabaji is fully mobile-friendly. You can play directly in the browser on any Android or iOS smartphone or tablet. All games work seamlessly without needing to download any app.

Nabaji's system automatically saves your game state before a disconnection occurs. When you reconnect, you'll see the current state of your game. For Sports Betting, once a bet is confirmed it is not affected by connection issues.

Nabaji offers betting on all international matches featuring the Bangladesh cricket team, including the BPL, IPL, Asia Cup, and World Cup. You can place live bets, match winner bets, series winner bets, top batter bets, and more.

You can reach VIP status by earning points through regular play on Nabaji. The more you play, the more points you accumulate and the higher your VIP level becomes. Visit the VIP page for full details on levels and the points system.

Yes, nabaji uses top-grade SSL encryption to keep all your data secure. Your personal information is never sold or shared with third parties. To read the full privacy policy, Privacy Policy View the page.

If you notice any suspicious activity on your account, contact the support team immediately. They will temporarily lock the account and investigate. The best protection is never sharing your password, using a strong password, and only logging in from trusted devices.

Absolutely. Nabaji takes responsible gaming very seriously. You can set deposit limits, betting limits, or temporarily suspend your account at any time. For more details, Responsible Gaming View the page.